Lodging – Merchant Account for Hotels, Motels, and Bed & Breakfasts
While most credit card processing sales organizations are struggling to understand the relatively simple tasks involved in processing retail credit card transactions, Credit Card Processing Services has mastered the skills required to provide quality service to what is considered by many in the industry to be the most difficult to understand segment – Lodging.
As a hotel owner, general manager, or controller you are aware that smooth credit card processing is probably one of the most important aspects of your business – 24 hours a day. That is why we will place your account on the best networks in the United States for processing lodging transactions – TSYS. This reliable network maintains the highest level of uptime in the industry and provides world class customer service 24 hours a day.
We know that it is very important for you to have access to information about your guests’ transaction history so Credit Card Processing Services can setup all of our lodging merchants with MyNPCData, the most powerful real-time online reporting tool that is fully supported on a toll-free number. This is in addition to the regular easy to read and understand monthly statement you will receive in the mail or online.
Processing Software
If you have a small property chances are that you may not have a Property Management System (PMS). So what we recommend is that we set you up with the SlimCD Gateway with the lodging program. You can run this from any PC. Setup can be done the same day your account is approved. As per the rules of MasterCard and Visa your software will prompt for the required information for you to qualify for the lowest interchange categories including check in date, number of days stay, daily room rate, etc. Rather than spending many thousands of dollars for a PMS the cost of Slim CD is very reasonable with a $95.00 one-time activation fee, $19.95 per month, and 10 cents per transaction. We also recommend that you purchase a mag-stripe or EMV chip reader and a high-speed receipt printer. You can purchase these from us or simply purchase them on Amazon.
If your hotel currently has or you are planning to install a Property Management System (PMS) at the front desk, then let Credit Card Processing Services assist you in the integration of credit cards. We can integrate with almost all of the most popular systems. Your main contact, Kevin Aniess, who has personally traveled the United States installing major hotels will work closely with your front desk technical coordinator to insure a smooth initial setup or transition from your existing processor. This will include setting up your merchant account and then providing your technical contact with the completed VAR (Value Added Reseller) form for them to complete their task. We assure you that this conversion will be seamless.
Here is a partial list of lodging software and systems supported by the credit card networks that we represent:
Visa Lodging Guide
Many times we have been asked specific questions regarding the acceptance of cards at a hotel. We are happy to provide this link from Visa: https://usa.visa.com/dam/VCOM/download/merchants/visa-acceptance-guide-for-lodging-and-cruise-line-merchants-vbs-%2001.MAR.16.pdf.
Here is a valuable guide from Visa regarding chargebacks: https://usa.visa.com/dam/VCOM/download/merchants/chargeback-management-guidelines-for-visa-merchants.pdf.
Pricing for Lodging Merchants
Our pricing for lodging merchants is very competitive. We will place you on our lowest Interchange Plus pricing structure. Since this category encompasses everything from one location B&B’s to multi location franchised hotels with significant volume we will present you a proposal based upon your individual situation. Please use our Request Info form and we will get back to very quickly.
