Customer Information Manager

The Authorize.Net Customer Information Manager (CIM) is used to tokenize and store your customers’ sensitive payment information on our secure server thereby simplifying your PCI DSS compliance as well as the payments process for returning customers and recurring transactions.

CIM supports customer profiles that include billing, payment and shipping information. Each profile is stored on our secure servers and assigned an ID that is used in place of all customer information. Each customer profile can include up to 10 payment profiles and up to 100 shipping profiles.

You can manage customer profiles and issue transactions manually from within the Merchant Interface, or integrate your Web site or other application using an Application Programming Interface (API). Additionally, in the Merchant Interface you can view and search for customer profiles as well as review a profile’s transaction history.

Features and Benefits

Simplify PCI Compliance

Easily enables you to follow the PCI compliance rules and protects your customers’ confidential information.

Store Customer Data

Provides returning customers with the convenience of not having to re-enter their personal data every time they visit your website.

Process Recurring Transactions or Usage Charges

Allows you to bill your customers different amounts or on different days each month, or only when the service is used (ex – utility companies or pay-as-you-go mobile phones).

Provide Payment Flexibility

Your customers can store multiple payment methods for repeat purchases.

Save Multiple Shipping Locations

Your customers can also save multiple shipping locations

Customer Information Manager (CIM) Video Demo